Stakeholder engagement

Why our shareholders are important to us

• Comprehensive investor programme comprising in-person and virtual meetings with current and prospective shareholders, and formal financial results presentations and market updates.
• Periodic Capital Markets events to talk in more detail about our growth strategy and key aspects of our business model and market trends.
• Attendance at investor conferences.
• Complete investor questionnaires as requested.
• Dedicated investor section on our website which offers timely information on how we are performing against our stated sustainability goals, including full disclosure of metrics and ratings linked to environmental performance.

• Strategic focus and business growth.
• Share price evolution.
• Capital allocation and shareholder returns.
• High-quality management and governance.
• Protection of the environment through sustainable working practice.
• Delivering a positive contribution to society through our commitment to our people and the communities in which we operate.

Why our customers are important to us

• We are shaping our product and service offerings based on customer and market needs, using insights gained from our customers. 
• We monitor customer service performance, quality control and delivery metrics across the Group on a regular basis to ensure that we can meet and exceed our customers’ expectations. 
• We further our materials science knowledge and solutions expertise through our ongoing programme of R&D, centred around our four global CoE. 
• We share details of our innovation and new product applications through digital and physical channels.

• Reliable and consistent service.
• Good value, high- quality products.
• Product and process innovation.
• Ability to solve complex problems.
• Application engineering capabilities.
• Transparent and responsible sourcing of raw materials and componentry.
• The environmental impact of the products we make.

Why our suppliers are important to us

To succeed, we need suppliers that understand our business in order to provide assurance and continuity of supply of goods and services at the right quality and a fair, market competitive, price. We strive to use all our resources as efficiently as possible, minimising our environmental and social impact on the world around us.

• We maintain constant constructive dialogue to address any issues and ensure productive relationships.
• We require our Suppliers to sign up to our ‘Supplier Code of Conduct’ which defines the minimum standards that must be met by our suppliers, vendors, subcontractors and contract manufacturers, and compliance is reviewed at regular intervals.

• Fair treatment and timely payment.
• Growing their business.
• Cost efficiency.
• Ethical trading policies and sustainable sourcing.
• Developing long-term relationships.
• Human rights.
• Environmental and climate impact. 
• Quality management.

Why our employees are important to us

Our employees are key to driving the business forward and ensuring that it remains relevant in the future.

• Local and global surveys, including ‘Your Voice’.
• In-person and virtual meetings, briefings and training sessions.
• Internal communications to keep employees informed about Group-wide issues.
• Close collaboration of our three employee resource groups (ERGs): PRISM,  Women@Morgan and Military@Morgan, to help shape thinking and inform policies.
• Board engagement with a diverse cross-section of employees, as well as ongoing Board monitoring of culture across the Group.

• Meaningful roles linked to our purpose.
• Clear progression, training and development.
• Recognition and competitive compensation.
• Flexible working opportunities. 
• A safe, ethical and inclusive working environment.

Why our pensioners and pension trustees are important to us

After more than 160 years in business, we would not be as strong as we are today without the combined efforts of all those who went before. By keeping our pension commitments, we honour the hard work and dedication of both current and past employees.

• We engage with both current pensioners and those yet to retire through regular pension communications in conjunction with our pension trustees.

• Pension scheme funding position and investment strategy. 
• Group performance.

Why our communities are important to us

Our people live and work within wider communities and relationships with these communities are key in supporting our business for the future.

We aim to have a positive impact on the communities we serve, from supporting job creation and skills advancement, to reducing energy and water consumption at our plants.

• All our efforts and engagements are governed by the Morgan Code, our purpose and our policies on the environment.
• We want our people to have the freedom to support what they care about most. We share these stories through our internal social media platform Viva Engage, where you will often see the generous spirit and nature of our employees – from bake sales to cultural celebrations and charity donations to sponsorship events.

• Our commitment to the local environment.
• Our conduct as a socially responsible organisation.
• The positive impact we can have on the community living and working around us. 
• Employment  opportunities.